African Real Estate Festival (AREF) Privacy Policy

Effective Date: 1st January 2026

The African Real Estate Festival (AREF) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register for our events, or engage with us in any way.



1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Organization or company name
  • Job title
  • Payment and billing details
b. Non-Personal Information
  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the website


2. How We Use Your Information

We use your information to:
  • Process event registrations and ticket purchases
  • Communicate important updates about AREF events
  • Provide customer support
  • Improve our website and services
  • Send promotional and marketing communications (you may opt out at any time)


3. Ticket Policy (Refunds & Transfers)

All ticket purchases for the African Real Estate Festival (AREF), including Prime Gold tickets, are non-refundable.

However, in the event that you are unable to attend, you may:
  • Transfer your ticket to another attendee (subject to verification and approval)
  • Request consideration for use at a future AREF event (where applicable)
All transfer or change requests must be communicated to the AREF team within a reasonable time before the event.

AREF reserves the right to make final decisions regarding ticket transfers and related requests.



4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:
  • Trusted service providers (e.g., payment processors, email platforms)
  • Event partners and sponsors (only where necessary and appropriate)
  • Legal authorities when required by law


5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.



6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.



7. Your Rights

You have the right to:
  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications at any time


8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can modify your browser settings to decline cookies if you prefer.



9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.



10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.



11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: helpdesk@africarealestatefestival.com Phone: +233 59 896 6252



By using our website and services, you agree to the terms of this Privacy Policy.